Pyxis's proven Contact Management strategies encompass:

• Tech Support
• Customer Service
• E-Care
• Web-based Chat
• Marketing Campaign Support
• Customer Acquisition
• Pre-Sale/Post-Sale/Cross-Sale Services
• Collections
• Forums and Newsgroup Management

Skilled customer contact professionals provide voice, e-support and web-based services including live chat. Our innovative, hands-on management is the mainstay of our success.

State-of-the-art training and aggressive quality control give added assurance that the customer's needs are being met, enabling our partners to focus on core competencies.

Pyxis's focus on First Call Resolution allows us to perform at levels that exceed the industry average. We efficiently handle all customer interactions, reducing call lengths. Our Knowledge Base is optimized for consistency, speed, and accuracy. Our success rate in providing on-time delivery of contact management services exceeds client requirements.